However as we witness the slow progress we had little communication from Firstyle Homes or the site supervisor only when they needed progress payments. It took us endless number of phone calls to the head office but they were very vague in giving any type of updates which was very disappointing. We can understand they are very busy but I think as customers we deserve to at least know what is happening to very expensive purchase.
After much badgering the site supervisor finally contacted and agreed (reluctantly) to a site inspection with us. At this point our slab was completed and the frames were up. We had also hired a third party inspector in which the site inspector was also not impressed.
To be perfectly honest we were not very happy of how informative the site supervisor was not very reassuring of our progress. He couldn't really give us any indiction or approximate timelines.
We didn't get to take many photos during the site inspections.
So far, we would not rate Firstyle Homes on their service and communication but the progress so far seems to be going to plan.
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